Whether it's a call center placing or receiving calls on your behalf or a lead generator helping you grow your business, there are requirements to which these vendors must adhere. CompliancePoint can help you develop a formal monitoring program that will allow you to focus on growing your business while we ensure it's done in a compliant manner.
CRTC's DNC rules regarding calls to Canadian consumers and businesses.
Requirements for live, prerecorded, and automated debt collection calls and texts.
Accreditation and regulatory standards for placement rates and verification practices.
Disclosure requirements regarding program costs, debt, placement rates, salaries, and more.