CompliancePoint

Practice Areas

Direct Marketing Compliance

Compliance Consulting
Compliance Audit Services
Post-Call Data Analysis
Vendor/Call Center Certification Programs
Call Center Monitoring & Enforcement
ATA-SRO Auditors
Telemarketing Registration Support Service (TRSS)
Admissions Compliance Evaluations (ACE) Program

Information Security Compliance

Call Center Monitoring & Enforcement

Let CompliancePoint help you complete the compliance equation with our comprehensive Call Center Monitoring & Enforcement program.

Having a compliance manual is only a piece of the solution. You must include monitoring and enforcement in your overall marketing compliance program. Our monitoring and enforcement service includes our Post-Call Data Analysis.

CompliancePoint’s Call Center Monitoring & Enforcement program tracks more than 15 critical compliance areas on a monthly basis. You get full reporting on the progress of each call center — both internal call centers and those of any third party vendors — including DNC suppression, call abandonment, campaign management, record keeping, and DNC policy training.

CompliancePoint’s Call Center Monitoring & Enforcement program provides the assurance that your call centers are operating within full regulatory compliance as well as following your company policies.

For more information, contact CompliancePoint at (800) 585-4888 or consulting@compliancepoint.com.

Questions?