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Cautionary TCPA Tale for Debt Collectors

Cautionary TCPA Tale for Debt Collectors

The rules governing how and when a debt collector may contact debtors are largely derived from the FTC, the Fair…

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Platform Provider Liability

Why Dialer Companies can’t look the other way when it comes to TCPA and TSR Compliance The FCC’s Telephone Consumer…

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To Find Liability is Easy, To Prevent It is Difficult

A Best Practice Approach to Monitor and Enforce Direct Marketing Compliance by Paul Gipson Monitoring and enforcing of a company’s…

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Arbitration Agreements Help Mitigate Risk of TCPA Class Action Lawsuits

Arbitration agreements can be a powerful weapon to protect against class action lawsuits. An arbitration agreement is a written contract…

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South Carolina Caller ID & Scripting Changes

On May 18, 2018, South Carolina passed a new bill, effective immediately, that changes the state’s rules regarding caller identification…

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Outbound Marketing Calls: When to Take the Hint

Currently, U.S. Do Not Call regulations do not explicitly limit the amount of telemarketing calls outbound marketers are allowed to…

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Is CASL Still Relevant?

Updates Regarding CASL’s Private Right of Action Provision The Canadian Anti-Spam Legislation (CASL) is a series of regulations that are…

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The Call Monitoring Disclosure: Who Cares?

Understanding the Call Monitoring Disclosure Requirement “This call may be monitored or recorded for quality assurance purposes.” As we’ve mentioned…

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To Collect, or Not to Collect?

Recently, a debt collection company agreed to pay $18 million to end a TCPA class action settlement in a California…

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3 Million Consumer Complaints

The Consumer Sentinel Network Data Book (“CSN”), amongst other things, stores consumer complaints filed to the Federal Trade Commission (FTC).…

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