2021 Consumer Contact Retrospective

Happy New Year! While we look ahead to the new year, it’s also a great time to pause and reflect…

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FTC Releases 2021 Do Not Call Registry Data Book

For the third year running, calls from those pretending to be the government, a business, or family and friends topped…

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NY Enacts Bills to Curb Robocalls and Call Spoofing

On November 8th, 2021 New York Governor Kathy Hochul signed into law two bills aimed at curbing robocalls and illegally…

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New Calling Attempts Rules for Debt Collectors

New contact rules issued by the Consumer Financial Protection Bureau (CFPB) under the Federal Debt Collection Practices Act (FDCPA) go…

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ATDS Analysis: What Matters Post-Facebook

Under the Telephone Consumer Protection Act (TCPA), technology matters, and the type of dialing system can drastically change the risk profile…

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First Class Action Filed under New Florida Telemarketing Rules

On June 29, 2021, Florida Governor DeSantis signed SB1120 into law updating provisions of the Florida Consumer Protection Statutes related…

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Supreme Court Rules on Federal Debt Collectors and TCPA

What many were hoping to be a bombshell Telephone Consumer Protection Act (TCPA) case came and went without much more…

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headphones on keyboard

Indiana Drastically Reduces the Types of Companies Required to Register as a Telemarketer

Companies that were required to register as a Telemarketer in Indiana in 2019 may no longer need to do so.…

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