Call Recording Audit Contractor
Hours Worked/Employment Category
Part-Time (30-35 hours per week)
What is the general purpose of the position?
CompliancePoint is looking for a Call Recording Auditor to assist our Marketing Compliance Practice. This position will audit recordings of our clients’ calls to verify adherence to the applicable compliance requirements and business rules. You will be responsible for conducting the audits and compiling reports of your audit findings.
Work Conditions
Remote
Responsibilities
- Understand the client’s business rules, compliance requirements, and audit criteria
- Listen and score recordings based on the defined criteria
- Data entry, both 10 key and written
- Periodic responsibilities (whether weekly, monthly, quarterly, etc.): Maintain and/or Create Reports (monthly)
Educational Requirements
- High School Diplomacy or equivalent
Experience and Skill Requirements
- Excellent verbal and written communication skills
- High achiever and self-motivated
- Professional phone etiquette
- Proficient in Microsoft Office
- Quick learner
A Different Kind of Consulting & Audit Company
The difference is simple — we understand the importance of compliance and risk mitigation at a procedural level. That comes from our history of successful consulting and audit engagements, including those for many Fortune 500 firms and global industry leaders.
But more importantly, we understand the impact non-compliance and risk exposure can have on businesses.
We collaborate with companies to design and implement strategies, processes, and procedures that help mitigate risk, reach compliance goals, protect data assets, and meet industry standards.
Our Mission
“Enable responsible customer interaction”
Our Vision
“Deliver world class services and technology helping customers manage risk within privacy, information security, and their vendor network”
Interested applicants should send a copy of their resume to opportunities@compliancepoint.com.
CompliancePoint, Inc. is an equal opportunity employer.