Companies that use phone calls or text message to promote their goods or services face an array of regulatory challenges. The FCC's Telemarketing Consumer Protection Act (TCPA), the FTC’s Telemarketing Sales Rule (TSR) and even state-specific telemarketing compliance and Do Not Call laws control how you contact consumers via phone calls and text messages.
Companies face risks from both regulators and consumers. Violations of the telemarketing and Do Not Call (DNC) rules are subject to fines of up to $40,000 per violation and these rules are regularly enforced by the federal regulators and state's attorneys general. The TCPA provides consumers with a private right of action which has led to thousands of lawsuits per year and settlements for tens of millions of dollars. It's also important to keep in mind the possibility of PR damage to your organization. The effects of negative publicity can be worse for a company long-term than the fine or settlement.
How We Can Help
Our qualified experts understand the impact the telemarketing compliance requirements can have on your operations and can work with you to ensure compliance while facilitating your sales and marketing goals.
Failure to comply with relevant legislation can have a devastating impact on your business. Don't take chances – let our experts help! CompliancePoint has a variety of services that companies can leverage to meet their Telemarketing Compliance goals.
As part of the assessment process, our experts will use their experience to evaluate your current and proposed calling and/or texting activities to ensure these activities are not putting your business at risk.