Federal rules require monitoring of compliance activities. Numerous companies have been penalized due to a “set it and forget it” approach.
CompliancePoint has a broad array of monitoring services designed to provide insight into customer engagement activities. We’ll design a custom program for you based your organization’s goals and direct marketing activities. Below is just a sample of things we can monitor for:
- Complaints made to the FTC and FCC about calls from your company or vendors
- Compliance with the federal, state, and wireless do not call requirements
- Responsible use of automated dialer technology
- Calling Time Restrictions
- Number spoofing
- Email suppression and disclosure requirements
Bottom line: don’t waste time and effort trying to determine what/how to monitor. Leverage CompliancePoint’s experience, expertise, and resources.