Monitoring and enforcing is an essential component of corporate compliance. Many TCPA class actions and enforcement actions have been filed against sellers for the activity of their telemarketers regardless of the seller’s attempts to prevent non-compliant or unlawful marketing efforts. Therefore, the responsiblity resides with the seller to prove that an adequate monitoring program is in place and that a “hands off” approach is not their stance.
This means, companies that utilize third parties to assist with their marketing programs are responsible for ensuring that the third-party call centers placing calls on their behalf act in a compliant manner.
CompliancePoint can help you develop a formal monitoring program that will allow you to focus on growing your business in a compliant manner.
Through our monitoring program, you get the assurance that your vendors are operating within full regulatory compliance as well as following your company's policies.
Bottom line: let CompliancePoint be the auditor and keeper of compliance. We’ll work with you to identify and correct issues so your company can have peace of mind.