Professional TCPA Plaintiff’s Tactics Fail in Court

May 28, 2024

Many individuals have gained notoriety as “professional plaintiffs,” exploiting laws like the Telephone Consumer Protection Act (TCPA) for personal gain.…

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West Virginia Lawmakers Propose New Telemarketing Restrictions

February 20, 2024

Two new bills proposed in West Virginia would restrict telemarketing practices. Introduced in late January, these bills mirror many of…

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The Importance of Responding to Plaintiff and Regulator Requests

November 28, 2023

In the ever-evolving world of telecommunications, compliance with regulations is paramount. Within this landscape, responding promptly and thoroughly to plaintiff…

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The Importance of Do Not Call Safe Harbor

September 22, 2023

Sometimes, even when businesses think they are doing everything they are supposed to be doing to comply, mistakes happen, like…

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Experian Facing Proposed FTC Settlement for Violating CAN-SPAM

August 22, 2023

Experian Consumer Services, a major player in the credit reporting industry, has been issued a proposed order from the Federal…

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ADA Compliance and Consent Considerations

July 26, 2023

The Americans with Disabilities Act (ADA) passed in 1990 to end discrimination against individuals with disabilities. Later, in 2010, the…

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SMS Brand Registry Requirement: What You Need to Know

March 31, 2023

On March 31, 2023, a new SMS requirement from the mobile carriers went into effect that will impact all businesses…

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What Callers Need to Know About STIR/SHAKEN

October 13, 2021

Has your business received a complaint about a call it did not make? You may not be alone. Unfortunately, technological…

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