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Mobile Phone SMS

Could New FCC Initiatives Be Responsible for Unsuccessful SMS Campaigns?

After a new SMS campaign is crafted by your marketing team and vetted by the legal department for TCPA and TSR compliance, you are…

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Supreme Court Ruling in Facebook TCPA ATDS Case

Supreme Court Rules on Facebook TCPA ATDS Case

The Telephone Consumer Protection Act of 1991 (TCPA) bans abusive telemarketing practices by, among other things, imposing restrictions on making…

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Telemarketing

Telemarketing Registration 101

Many telemarketing companies placing non-exempt calls are aware of and subscribe to the twelve (12) state “Do Not Call” lists and National…

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FCC Sets More Dates for Reassigned Numbers Database Creation

Many Telephone Consumer Protection Act (TCPA) lawsuits have been based on “wrong numbers” or numbers which have been disconnected and…

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FCC Issues New Rules for Prerecorded Messages to Landlines

On December 30, 2020, the Federal Communications Commission (FCC) released new rules that changed a long-held exemption for sending informational…

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Plaintiff Incentive Awards Ruled Unlawful in TCPA Class Action Lawsuit

The Telephone Consumer Protection Act (TCPA), which was enacted in 1991, was originally designed to offer consumers relief from unwanted…

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Twitter Error Highlights Importance of Proper Handling of Customer Data

Twitter could be facing up to a $250 million fine from the Federal Trade Commission (FTC) for inadvertently misusing customer…

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Supreme Court Rules on Federal Debt Collectors and TCPA

What many were hoping to be a bombshell Telephone Consumer Protection Act (TCPA) case came and went without much more…

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Do You Place Calls and Texts to Consumers’ Cellphones?

The Telephone Consumer Protection Act, among other federal and state rules, is the key rule to follow when placing calls and…

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Almost Every Company is a Telemarketer

“We aren’t your traditional telemarketers” is something we hear at the beginning of almost all projects. At this point, I’m…

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