The Importance of Do Not Call Safe Harbor

Sometimes, even when businesses think they are doing everything they are supposed to be doing to comply, mistakes happen, like…

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Telemarketing Laws: Don’t Forget the States

There can be so much focus on the federal Telephone Consumer Protection Act (TCPA) and the Telemarketing Sales Rule (TSR)…

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Outbound Dialing Data Audits: You Don’t Know What You Don’t Know

Businesses often believe they have a grasp on their outbound marketing efforts and operate under the assumption that their dialing…

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The Crucial Role of Evidence in Compliance with Do Not Call Laws

In an era dominated by telemarketing and digital communications, protecting individuals’ privacy and preserving their peace of mind has become…

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Experian Facing Proposed FTC Settlement for Violating CAN-SPAM

Experian Consumer Services, a major player in the credit reporting industry, has been issued a proposed order from the Federal…

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Court Rules Against ‘Professional Plaintiff’ in TCPA Case

The Ninth Circuit Court of Appeals ruled in favor of lead generation company Leadpoint, Inc, and mortgage lender Reliance First…

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Connecticut Passes Sweeping Update To Its Telemarketing Law

Connecticut recently passed a comprehensive consumer protection bill (Senate Bill 1058), effective on October 1, 2023, that includes an expansive…

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ADA Compliance and Consent Considerations

The Americans with Disabilities Act (ADA) passed in 1990 to end discrimination against individuals with disabilities. Later, in 2010, the…

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FTC Announces “Operation Stop Scam Calls”

The Federal Trade Commission (FTC) partnered with more than 100 federal and state law enforcement agencies, including the Attorneys General…

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Managing Internal DNC List Challenges and Regulatory Changes

Managing and correctly suppressing against an internal Do Not Call (DNC) list is more than best practice; it’s critical to…

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