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Is Safe Harbor Realistic?

By Mackenzie Atuan | January 25, 2016

Perfection – a fairly unrealistic, difficult, if not impossible, goal to set for yourself. Sellers and telemarketers may not be…

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Should We “Hang Up” on Debt Collection Calls?

By Mackenzie Atuan | November 18, 2015

By now, most of us are already aware that the FCC’s July Declaratory Ruling expanded the definition of an Automatic…

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Really, Where Are They Now?

By CompliancePoint | October 19, 2015

Today, companies often wonder how to accurately determine where their customers and prospects are located as the location of an…

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Lions, and Tigers, and CALL DATA…Oh My!

By Kevin Mayfield | September 28, 2015

In the movie The Wizard of Oz, we were instructed to “pay no attention to that man behind the curtain!”…

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Revisiting CASL: Why It’s Still Important

By Matt Dumiak | September 15, 2015

It’s been over a year since many of the Canadian Anti-Spam Legislation (CASL) provisions regarding the sending of Commercial Electronic…

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Text Messaging Do’s and Don’ts: 5 Ways to Keep Mobile Marketing Compliant

By Mackenzie Atuan | September 10, 2015

If you’re reading this, you’re most likely somehow connected to the world of direct marketing and have certainly heard all…

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The End of Prerecorded Messages?

By Matt Cagle | September 1, 2015

One aspect of the FCC’s Declaratory Ruling (addressing various issues under the TCPA) that hasn’t received a lot of headlines…

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TCPA Expert Witness Views of the Class Action

By Ken Sponsler | August 25, 2015

Over the past few years, I have served as an expert witness in numerous Telephone Consumer Protection Act (TCPA) class…

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Texting – An Effective, But Potentially Risky, Form of Communication

By Kevin Mayfield | March 24, 2015

As discussed in a previous blog post, more than 90% of adult Americans own a wireless phone.  Americans are more…

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Canada Gets Serious About Telemarketing Violations

By Kevin Mayfield | October 23, 2014

The Canadian Radio-Television and Telecommunications Commission (CRTC), the agency in charge of Canada’s National Do Not Call List and telemarketing…

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