Plaintiff Incentive Awards Ruled Unlawful in TCPA Class Action Lawsuit

November 12, 2020

The Telephone Consumer Protection Act (TCPA), which was enacted in 1991, was originally designed to offer consumers relief from unwanted…

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Twitter Error Highlights Importance of Proper Handling of Customer Data

August 21, 2020

Twitter could be facing up to a $250 million fine from the Federal Trade Commission (FTC) for inadvertently misusing customer…

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Supreme Court Rules on Federal Debt Collectors and TCPA

July 21, 2020

What many were hoping to be a bombshell Telephone Consumer Protection Act (TCPA) case came and went without much more…

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Do You Place Calls and Texts to Consumers’ Cellphones?

June 23, 2020

The Telephone Consumer Protection Act, among other federal and state rules, is the key rule to follow when placing calls and…

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Almost Every Company is a Telemarketer

May 26, 2020

“We aren’t your traditional telemarketers” is something we hear at the beginning of almost all projects. At this point, I’m…

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FCC Increases Liability for TCPA Violations

May 11, 2020

In creating the TRACED Act, Congress found a need for harsher restrictions surrounding enforcement actions taken against non-compliant callers. Congress…

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The TCPA’s “Emergency Purpose” Exemption

March 19, 2020

In light of recent developments in the spread of novel coronavirus (“COVID-19”) and numerous federal and state public health emergency…

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Cautionary TCPA Tale for Debt Collectors

February 10, 2020

The rules governing how and when a debt collector may contact debtors are largely derived from the FTC, the Fair…

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Practical Advice on How to Avoid a TCPA Lawsuit

January 15, 2020

Connecting with consumers via text message is an effective means to increase engagement and ultimately sales. Text messages have proven…

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Platform Provider Liability

October 30, 2019

Why Dialer Companies can’t look the other way when it comes to TCPA and TSR Compliance The FCC’s Telephone Consumer…

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