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ICO issues £500,000 fine against Facebook for Cambridge Analytica scandal

To give a little background, in March of this year, an exposé published in the Guardian and New York Times revealed…

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FTC Update: Is Avatar Technology Considered Live Calls or Prerecorded Messages?

In a recent decision, the Federal Trade Commission (FTC) revoked its previous opinion regarding the use of “avatar” technology, sometimes…

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Inflation Hits FTC Penalty Amounts

What is the penalty increase? As a result of inflation, the Federal Trade Commission (FTC) has finalized amendments that will…

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FCC Issues NPRM Despite Recent TCPA Changes

On May 6, 2016, the FCC released a Notice of Proposed Rulemaking (NPRM) regarding the Telephone Consumer Protection Act (TCPA).…

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Why Notifying Consumers that the “Call May be Monitored” is Critical to Your Organization

“This call may be monitored for quality assurance and training purposes.” We’ve all heard this disclosure before.  Some of us…

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Is Safe Harbor Realistic?

Perfection – a fairly unrealistic, difficult, if not impossible, goal to set for yourself. Sellers and telemarketers may not be…

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Should We “Hang Up” on Debt Collection Calls?

By now, most of us are already aware that the FCC’s July Declaratory Ruling expanded the definition of an Automatic…

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Text Messaging Do’s and Don’ts: 5 Ways to Keep Mobile Marketing Compliant

If you’re reading this, you’re most likely somehow connected to the world of direct marketing and have certainly heard all…

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