Marketing Compliance
The Difference between Informational, Solicitous and Dual-Purpose Text Messages By this point, you may already be aware of the risks…
Understanding the Risks of Skip Tracing Serving as an expert witness in numerous Telephone Consumer Protection Act (TCPA) class action…
The Most Common Misperception of Text Message Compliance “Of course I can text him, I have his consent.” There are…
Understanding the Call Monitoring Disclosure Requirement “This call may be monitored or recorded for quality assurance purposes.” As we’ve mentioned…
Max Levchin, a PayPal co-founder, said “The world is now awash with data and we can see consumers in a…
In a recent decision, the Federal Trade Commission (FTC) revoked its previous opinion regarding the use of “avatar” technology, sometimes…
Have you ever been behind someone in line in a department or grocery store and they finally make their way…
When it comes to corporate compliance initiatives, having executive and management support is a necessity. Our customer engagement consultants have…
Most organizations reaching out to their customers’ cell phones via text message or phone call with an ATDS are not…
With the FCC’s Telephone Consumer Protection Act (TCPA) allowing for a private right of action by consumers, it’s created a…
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