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Have you ever been behind someone in line in a department or grocery store and they finally make their way…
When it comes to corporate compliance initiatives, having executive and management support is a necessity. Our customer engagement consultants have…
Most organizations reaching out to their customers’ cell phones via text message or phone call with an ATDS are not…
There is a great song by Chicago called “Does Anybody Really Know What Time It Is?” which I think of…
With the FCC’s Telephone Consumer Protection Act (TCPA) allowing for a private right of action by consumers, it’s created a…
What is the penalty increase? As a result of inflation, the Federal Trade Commission (FTC) has finalized amendments that will…
Recently, a debt collection company agreed to pay $18 million to end a TCPA class action settlement in a California…
As discussed in my previous blog post, Ransomware is a nasty bugger and can cause irreparable harm to individual systems…
It’s that time of year again… time for the PCI Council to flip the industry on its head and create…
On May 6, 2016, the FCC released a Notice of Proposed Rulemaking (NPRM) regarding the Telephone Consumer Protection Act (TCPA).…
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