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Does Anybody Really Know Who’s On The Network?

By David Greenwell

There is a great song by Chicago called “Does Anybody Really Know What Time It Is?” which I think of…

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Professional Plaintiffs are Lurking Around Every Corner

By Kevin Mayfield

With the FCC’s Telephone Consumer Protection Act (TCPA) allowing for a private right of action by consumers, it’s created a…

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Inflation Hits FTC Penalty Amounts

By Mackenzie Frerich

What is the penalty increase? As a result of inflation, the Federal Trade Commission (FTC) has finalized amendments that will…

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To Collect, or Not to Collect?

By Paul Gipson

Recently, a debt collection company agreed to pay $18 million to end a TCPA class action settlement in a California…

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Ransomware on the Rise: Sound the Alarm!

By David Greenwell

As discussed in my previous blog post, Ransomware is a nasty bugger and can cause irreparable harm to individual systems…

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8 Recent PCI Changes You Don’t Want to Miss!

By Greg Sparrow

It’s that time of year again… time for the PCI Council to flip the industry on its head and create…

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FCC Issues NPRM Despite Recent TCPA Changes

By Mackenzie Frerich

On May 6, 2016, the FCC released a Notice of Proposed Rulemaking (NPRM) regarding the Telephone Consumer Protection Act (TCPA).…

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A Text Message is Considered a Call… Until it’s Not

By Matt Dumiak

By now, most of you reading this already know that the FCC’s TCPA treats text messages just like calls. Therefore,…

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Why Notifying Consumers that the “Call May be Monitored” is Critical to Your Organization

By Mackenzie Frerich

“This call may be monitored for quality assurance and training purposes.” We’ve all heard this disclosure before.  Some of us…

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What, A TCPA Violation? But it was only an email!!!

By Kevin Mayfield

Quite often, marketers view the CAN-SPAM email rules in the U.S. as an “opt out” only environment. The common thought…

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